Refund Policy

This policy describes how refunds are handled for paid Core51 plans (if and when paid plans are offered). This policy applies to purchases made directly from Core51, unless stated otherwise.

1. Beta note

During beta testing, pricing and billing may change. Features may be added, changed, or discontinued.

2. Subscriptions

You may cancel a subscription at any time. Unless required by applicable law, subscription fees are non‑refundable once a billing period has started. Cancellation stops future renewals but does not automatically refund the current period.

3. One‑time purchases (e.g., premium Core ID)

One‑time fees may be non‑refundable once delivered. If the purchase cannot be completed due to a technical issue on our side, we may refund or credit the amount.

4. App Store / Google Play purchases

If you purchase via Apple App Store or Google Play, refunds are handled by those platforms under their policies. We may not be able to issue refunds for those purchases directly.

5. Fraud, chargebacks, and abuse

If you believe a charge is unauthorized, contact your payment provider. We may suspend accounts involved in chargeback abuse or suspected fraud.

6. How to request a refund

Email info@core-51.com with your account email, payment reference, and a short description. We may request additional information to verify the purchase.

7. Account status

Deactivating an account does not automatically cancel obligations related to prior charges, chargebacks, or fraud investigations.

8. Contact

Questions: info@core-51.com.

Legal notice: This page is provided for general informational purposes and does not constitute legal advice.